Step 3 : Reflecting on one’s own and others’ experiences

There is a great deal of experience that can be drawn on to build an agency’s own institutional capacity. Just as no conflict context is the same, no two agencies are the same, so what works for one agency, local office, or sector may not work for another. However, reflecting on why and how others’ experiences might or might not work for one’s own organisation can in itself provide useful insights.

Other experiences generally come from three main sources: other parts of the organisation; other organisations; and lessons from the mainstreaming of other issue-based frameworks (eg gender, environment).